Privacy Policy

1. Information We Collect

Account Information

When you create an account, we collect:

• Email address
• Name (if provided)
• Authentication credentials
• Profile information

Test Data You Upload

When you use the Sandbox, you may upload:

• Images of documents, objects, or other materials
• Financial information (bank statements, pay stubs, etc.)
• Identification documents
• Any other data you choose to analyze

Usage Information

We automatically collect:

• Log data (IP addresses, browser type, access times)
• Usage analytics (features used, time spent, analysis results)
• Performance metrics
• Error reports and diagnostic information

2. How We Use Your Information

Sandbox Functionality

• Fraud Analysis: Process uploaded data through our AI models for fraud detection testing
• Dashboard Statistics: Generate analytics and insights for your testing dashboard
• Authentication: Maintain your account access and session management
• Usage Tracking: Monitor usage limits and provide usage statistics

Service Improvement

• Performance Monitoring: Improve system performance and reliability
• Bug Fixes: Identify and resolve technical issues
• User Experience: Enhance the platform's usability

3. Data Storage and Retention

Storage Location

Your data is stored securely using Supabase infrastructure with industry-standard encryption and security measures.

Retention Period

• Account Data: Retained while your account is active
• Test Data: Retained to provide your dashboard statistics and analysis history
• Usage Logs: Retained for 90 days for operational purposes
• Analytics Data: Aggregated and anonymized data may be retained indefinitely

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share information only in these limited circumstances:

Service Providers

We work with trusted third-party service providers (such as Supabase for database services) who help us operate the Sandbox. These providers are bound by confidentiality agreements and may only use your information to provide services to us.

Legal Requirements

We may disclose information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of DeepXL, our users, or the public.

Business Transfers

If DeepXL is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Your Rights and Choices

Access and Control

• Data Access: View your uploaded data and analysis results in your dashboard
• Data Deletion: Request removal of your data by contacting hello@deepxl.ai
• Account Deletion: Delete your account and associated data
• Data Portability: Request a copy of your data in a portable format

Communication Preferences

You can control communications from us through your account settings or by contacting us directly.

6. Security Measures

We implement appropriate technical and organizational measures to protect your information:

• Encryption: Data is encrypted in transit and at rest
• Access Controls: Strict access controls and authentication requirements
• Monitoring: Continuous monitoring for security threats
• Regular Updates: Regular security updates and patches
• Incident Response: Procedures for responding to security incidents

7. International Data Transfers

Your information may be processed and stored in countries other than your own. We ensure appropriate safeguards are in place for international data transfers in compliance with applicable data protection laws.

8. Children's Privacy

The Sandbox is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last Updated" date. Your continued use of the Sandbox after changes become effective constitutes acceptance of the updated policy.

10. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us: